Questions?
Fair enough.

Each iPad keeps selling and catches up when the internet's back. Until then each iPad sees only its own orders. Cards carry on through a card machine with its own SIM. Kitchen screens need the internet for new tickets until the iPad app is out, so keep printed kitchen tickets as a backup.

The iPads run on their batteries. Put the router and the printers on a small UPS so printing keeps going.

An iPad on iOS 15 or later for each till, your card machine and Wi-Fi. For printed receipts and kitchen tickets, an Epson printer with ePOS built in, like the TM-⁠m30III. Send us a photo of your printer's label and we'll check it. Waiters can use their phones. We don't sell hardware.

Often, yes. Your iPads, card machine and an Epson printer with ePOS built in all carry over, and the printer opens a cash drawer plugged into it. An Android tablet or a PC can be a kitchen screen in Chrome. If your iPads are rented or managed by your old provider, check you can change their settings.

Not yet. The till runs in Safari at pos.getyoh.com. Add it to your Home Screen and always open it from there. The iPad app is coming.

Handhelds and kitchen screens do, in Chrome. The main till runs on an iPad.

Yes, any card machine. Take the card on the machine, then record it on the till, even with no internet. For now the amount goes in twice. The till sending it straight to a Yoco machine is coming, then more card providers.

No. Month to month, with the terms in writing when you sign up.

A monthly fee per store, in rand, and never a cut of your sales. We're finalising prices now. Ask us and you'll get a straight answer.

Yes. YOH knows Lightspeed and MarketMan files. From any other system, bring a CSV or Excel export and match the columns. You check it all before it lands, and any import can be undone.

Not automatically yet. Ring their orders up as their own order type, with their own prices if you like, and Profit by channel shows what each app really earns you.

No. YOH Team tracks rosters and hours and exports them for SimplePay or Sage Payroll.

Yes. One back office for company stores and franchises. Franchisees and managers see only their own stores. For now every store shares one menu, with prices by order type. Menus and prices per store aren't in YOH yet.

Yes. Open pos.getyoh.com or office.getyoh.com and tap Try the demo. It runs a demo pizza shop with made-up trading on that device only.

People who run restaurants in Cape Town.

Email hello@getyoh.com with the restaurant, the store and what's on the screen. A photo helps. A person reads every email.

With Supabase, on servers in Frankfurt, Germany, encrypted in transit. Each restaurant's data is kept apart. Each iPad also keeps its store's sales, guest details and scrambled PINs, so it can sell with no internet.

No. Each restaurant's data is kept apart, and staff see only what their role allows.

Yes, any time, from the back office. One ZIP of spreadsheets: every sale, payment, cash-up, guest, gift card, hour worked and stock count, with a README that explains each file.

No. They never reach YOH. We keep the last four digits and the payment reference.

There's no date yet. Leave your email and you'll hear the day ordering opens.

A flat monthly fee, never a commission. The price goes on our pricing page.

No. With YOH POS, orders land on your till. Without it, they come in on a tablet.

Cape Town first.

When YOH Delivery opens. Leave your details and you'll hear first.

Built so you get the whole delivery fee on every run, plus every tip. The rest of the deal, plainly, before anyone signs up.

Every cent.

Open your card and tap Delete my card and details, or email us.

At every restaurant on YOH that runs YOH Rewards. Each one keeps its own points, and never sees where else you're a member.